Return policy

Horton Press LLC wants you to be satisfied with books, journals, and related Press products. If something arrives damaged or incorrect, contact us promptly so we can make it right.

Physical products

Custom team journals and personalized print runs are made to order and may not be eligible for standard returns. Unopened non-custom items may be eligible for exchange or refund within a reasonable window after delivery — email us with your order details.

Digital products & services

App Store subscriptions, software licenses, and hosted Digital Services follow the terms of those platforms and service agreements. Website setup fees are generally non-refundable once work has begun.

Camps & clinics

Camp and clinic cancellation or transfer policies are communicated with registration for each event. Reach out early if you need to change plans.

Email info@hortonpress.com for return or exchange requests.